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Refund Policy

Thank you for shopping at nassaem.

If you are not entirely satisfied with your purchase, we’re here to help.

Refund Eligibility

To be eligible for a refund, please make sure that:

  1. You contact us within 30 days of receiving your order.
  2. The item is unused and in the same condition that you received it.
  3. The item is in its original packaging.
  4. You have the receipt or proof of purchase.

Refund Process

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us at:
Email: [[email protected]]

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